Posted: Sat Feb 11, 2012 5:30 am Post subject: Parcel2Go Calls On Businesses To Keep Customers In The Loop
Parcel2Go Calls On Businesses To Keep Customers In The Loop During Bad Weather
Released on: February 11, 2012, 3:51 am
Industry: Transportation / Logistics, Consumer Services, Internet & Online
With more snow expected to hit the UK in the coming days, online parcel delivery specialist Parcel2Go has called on companies to ensure they keep customers expecting deliveries informed.
Forecasters have warned that the cold spell currently gripping Britain could last until the end of the month, with very cold temperatures leading to hard frosts in the coming days. Severe weather warnings for snow and ice are in place across many parts of England and Wales, and Parcel2Go, which helps individuals and businesses to organise more than two million international and UK mail shipments each year, has warned that delays are possible.
In order to help customers stay on top of the latest developments, Parcel2Go has added a new weather warning information link to its homepage which is being updated as necessary with news of the latest weather-related developments affecting postcode areas across the UK.
Parcel2Go's marketing director, Richard Mercer, has called on businesses to check the site for important updates and where necessary, communicate these to customers who are expecting domestic and international parcel deliveries.
He said: "Temperatures have been well below freezing and unsurprisingly this is playing havoc on some of the country's roads.
"Parcel delivery services and collections will continue as normal if it is deemed safe for drivers to reach addresses, but to a large degree we are at the mercy of the elements and as we have seen over the past week, conditions can change extremely quickly.
"We're asking people who are expecting parcels to be collected to bear with us if weather conditions are preventing a driver from calling, and for companies to let their customers know that consignments could be delayed as a result."
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Parcel2Go Ltd has been helping its customers to send parcels within the UK and to addresses abroad for the past 21 years. Based in Bolton, the company operates a cost-effective collection and delivery service using courier services such as Parcelforce and FedEx that offer affordable delivery options throughout Europe and the rest of the world, as well as Britain.
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