Posted: Wed Jul 20, 2011 10:16 am Post subject: OTS Gains ISO 9001:2008 Quality Assurance Accreditation
OTS Gains ISO 9001:2008 Quality Assurance Accreditation
Released on: July 20, 2011, 9:23 am
Author: OTS Solutions
OTS Solutions, a global software services provider is pleased to announce that they initiated the process of International Organization for Standardization's (ISO) 9001:2008 certification
20th July, 2011 – Gurgaon - OTS Solutions (“OTS”), a Microsoft certified IT services provider and one of the leading outsourced software product development companies in India, today announced that they have initiated the certification (ISO 9001:2008) process with Association française de Normalisation (AFNOR). AFNOR is the French national organization for international standardization activities, information provisions, certifications and trainings.
The ISO 9001:2008 standard is a set of quality practices that ensures the use of effective processes that are consistently monitored and continually improved. It specifies Quality Management System (QMS) requirements focused on an organization's ability to meet and improve upon customer satisfaction and quality requirements. As part of the certification process, OTS established its own QMS (based on Alfresco) to ensure the processes will improve service quality on a regular, quantifiable, and demonstrable basis.
"OTS's technical team has successfully implemented an effective quality management system based on the requirements of the ISO 9001:2008 standard," said Hemant Madaan, Managing Director of OTS Solutions. "They demonstrated unwavering focus in creating and implementing a QMS system which provides for continuous improvements in document’s support quality, increased streamlined structure, and a dedicated, systematic approach to overall quality management."
The certification process began in November 2010. From December 2010 to June 2011, the company executed internal audits across its global development center (based in Gurgaon, India) for various functions such as solution development, document management, end-user support as well as network operations and management. The auditing agency now started conducting certification audits from July 2011; first external audit held on 06th July, 2011.
About OTS Solutions
OTS Solutions is a Microsoft Certified software services provider offering bespoke software development, testing & support services and staff augmentation services across the globe. We are also an Apple and Android Partner for development.
Since our inception, we have steadily grown into a reputed provider of high quality and cost effective software development services. Our ability to evolve continuously and flexible approach towards the dynamic business world has helped us to gain success in short span of time.
OTS has a distinct practice area, “Product Development Practice”, which comprises a large pool of expert and experienced resources with product mindset, team structures and engagement models, which work as an extension of our client’s team. For more information, please visit www.otssolutions.com
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