Posted: Fri Nov 23, 2007 4:06 am Post subject: TCT strikes back with its upgraded IVR Software
Tarzana (CA) USA, November 1, 2007: Addressing to the steep rise in the demand of more comprehensive IVR software, TCT the leading supplier of call center and customer interaction management solutions, has introduced offbeat IVR software in the market. According to the company sources, this upgraded version is highly profitable and unrivaled to any other IVR software in the industry.
” The avant-garde features of our upgraded IVR software is surely a boon for the telemarketing and business communication industry” claimed the media spokesperson of the company.
Stating the prime functions of the newest IVR software, company said that this latest IVR innovation can control call management, voice mails and enable real-time interaction with callers more efficiently. Besides this, it can work as a virtual call center representative, who can provide a successful business solution. It is learnt from the sources that this advanced IVR software is efficient in handling all customer request calls, provide PIN or password sensitivity, helpdesk support, automated phone survey, customer database, checking account balance and unified messaging in a stipulated time period. This system is believed to offer highly cost effective solutions that will reduce the cost of common sales, customer support services, collections, inquiries for industries like telemarketing, telecommunication, airlines, hotels etc.
“Telemarketing industry is highly dynamic and competitive, we often come across business owners who want such interaction solutions that offer time and cost utility. Our upgraded IVR software can effectively harmonize the two. Customer satisfaction with quick redressal of problems is the need of the hour and we have just made an attempt to simplify the things” said the President.
About TCT (Trans continental technology)
Trans Continental Technologies (TCT) is one of the most competent customer relationship management (CRM) provider that deals in Inbound /Outbound Call processing, Computer Telephony Integration (CTI), Interactive Information Systems, Interactive Voice Response (IVR), Voice Mail Box Software, Telephone Answering Software. These customer relationship management solutions allows Businesses, Institutions, Corporations and other Organizations to increase their bottom-line and chop down huge operating costs by driving more responsive, competitive customer interactions.
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